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Retirement Savings - FAQ

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What is Internet SAM?
Internet SAM is found at AAAABenefits.com. It is a secure interactive portion of the Website that allows participants in their agency’s Profit Sharing and 401(k) Plans to view accounts and manage the investment of their accounts.

How do I request a distribution from my Profit Sharing and/or 401(k) Plan?

You should contact your prior employer’s Benefits Department and request a set of distribution forms. The forms need to be completed and signed by you and your prior employer. Click here to view and print samples of these forms.

How long does it take to receive a distribution from the Plan?
Once AAAABenefits receives all the required paperwork, the distribution process takes from 5 to 10 business days. The distribution payment will then be sent by mail to the rollover recipient or the participant, as requested. The distribution forms also provide an option to request a direct deposit of your distribution.

How do I request a loan from my Profit Sharing and/or 401(k) Plan?

Your Summary Plan Description will provide information on whether your Plan allows loans and if there are any special requirements. You should contact your employer’s Benefits Department and request a loan form. The forms need to be completed and signed by you and your employer. Click here to view and print samples of these forms.

How long does it take to receive a loan from the Plan?
Once AAAABenefits receives all the required paperwork, the loan process takes from 5 to 10 business days. The loan check will then be sent by mail. The loan form also provides an option to request a direct deposit of your loan check.

How long does it take to process a transfer from one investment option to another?
Transfers are processed as soon as administratively possible after
AAAABenefits receives a Participant Investment Election Change Form, request through Internet SAM at AAAABenefits.com. The transfer process will then take three days. Most Mutual Funds are valued once a day. To transfer from one fund to another, the appropriate shares are sold at the end of the first day of the transfer and then shares of the new fund are bought at the end of the following day. In the intervening day, you will notice that the assets to be transferred are listed as being in cash.

I changed my investments in the Change Elections portion of the Website. Why do I still have money in the old investments?

Within Internet SAM Change Your Account, you have options to Realign Balance, Transfer Balances, Change Elections and Change Your PIN. The Change Elections feature changes the investment direction of future contributions deposited in your account. This feature does not change the investment direction of current balances. The reason for this is to allow you the maximum flexibility in allocating current balances and future contributions among the investment options.

How do I roll over money from my prior employer’s plan to my current employer’s plan in the AAAA Retirement Fund?
You will need to contact the Benefit Manager for your prior employer for the paperwork. Click here for instructions.



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